Rochester, NY · Monroe County movers

Moving FAQs: Rochester, NY

Answers about moving costs, packing, timing, pianos and every moving service we offer in Rochester.

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Moving Company Rochester answers these questions for Rochester homeowners every week, from the service calls our moving services in Rochester team runs across Monroe County. Don't see yours? Ask our moving team.

General moving questions

What is Moving Company Rochester?

Moving Company Rochester is a local moving company in Rochester, NY. We handle local and long-distance moves, apartments, offices, packing, pianos, senior moves and moving labor across Monroe County.

Is movingcompanyrochester.com the website of Moving Company Rochester?

Yes. movingcompanyrochester.com is the official website of Moving Company Rochester (also known as MovingCompanyRochester.com).

How do I book movers in Rochester?

Call (585) 555-0183 and talk to a person. We ask about your rooms, large items, stairs and dates, then give you a price and set your move day. You can also request a callback with the form.

How much do movers cost in Rochester, NY?

Local moves are usually priced by the hour for a crew and truck. Long-distance moves are priced by size and distance with a written estimate. We explain the price before you book.

How far ahead should I book my move?

Two to four weeks ahead is a good rule. Book earlier for summer, weekends and the end of the month.

Do you provide boxes and packing?

Yes. We offer full, partial or fragile-only packing and can bring boxes and supplies.

Do you move pianos?

Yes. We move upright and baby grand pianos with a piano board, straps and padding.

Do you move in winter?

Yes. We move year round and protect floors and entries in snowy weather.

Are you licensed and insured?

Ask us for our license and insurance details for your move before you book. We are happy to provide them.

Which areas do you serve?

Rochester, Brighton, Henrietta, Greece, Irondequoit, Pittsford, Penfield, Webster and Fairport across Monroe County.

What are your hours?

We answer the phone Mon–Sat, 8 AM to 6 PM.

Do you move offices?

Yes. We move offices, shops and small businesses, often on evenings and weekends.

Local Moving FAQs

How much does a local move cost in Rochester?

Local moves are usually priced by the hour with a crew and truck. We give you the rate and a time estimate on the phone once we know your rooms and large items.

How long does a local move take?

A one-bedroom apartment often takes 2 to 4 hours. A three-bedroom house often takes 5 to 8 hours, depending on stairs, distance and how ready the boxes are.

Do you disassemble beds and tables?

Yes. We take apart beds and tables that need it and put them back together at the new home.

Do you move in winter?

Yes. We move year round and protect floors and entries with runners and salt in snowy weather.

Do you charge travel time?

Ask us when you call. We explain how travel time is handled before you book.

What should I do before the movers arrive?

Finish packing boxes, empty drawers of loose or fragile items, and reserve parking or elevators if needed.

Can you move just a few items?

Yes. We handle small moves and single large items.

Are my things protected during the move?

We wrap furniture and protect floors and door frames. Ask us about valuation coverage for your move.

More about local moving

Long-Distance Moving FAQs

How is a long-distance move priced?

Long-distance moves are usually priced by weight or volume and distance. We give you a written estimate after we go over your inventory.

Do you move out of state?

Ask us about your destination. We confirm whether we can handle your route and the licensing that applies before you book.

How far ahead should I book?

Two to four weeks ahead is a good rule, and more in summer when demand is highest.

Will my things travel on the same truck?

Ask us how your load will travel. We explain the plan for your move in writing.

Do you pack for long-distance moves?

Yes. Packing is recommended for long trips, and we offer full or partial packing.

What protection do I have on a long-distance move?

Ask us about valuation options for your move and get the details in writing.

Can I track when my things will arrive?

We confirm a delivery window in writing and keep you updated.

What items cannot be moved?

Hazardous materials such as propane, paint and chemicals cannot go on the truck. We give you a list when you book.

More about long-distance moving

Apartment Moving FAQs

Do you charge more for stairs?

Stairs add time, which we account for when we estimate the move. We explain how stairs affect your price before you book.

Can you move me out of a third-floor walk-up?

Yes. We move furniture and boxes up and down stairs every week.

What if my building needs a certificate of insurance?

Ask us when you book. Many buildings need one before move day, so tell us early.

Do you do small moves?

Yes. Studio and one-bedroom moves are some of our most common jobs.

How much does an apartment move cost?

It depends on the size, stairs and distance. We explain the hourly rate and a time estimate when you call.

Can you move me the same day my lease ends?

Often, yes, if you book early. End-of-month dates fill up fast.

Do you protect the building?

Yes. We pad elevators and protect hallways and door frames.

Can you move a sectional through a narrow door?

We take it apart where possible and plan the route so it fits.

More about apartment moving

Office Moving FAQs

Can you move our office over a weekend?

Yes. Weekend and evening moves are common for offices, so you lose fewer business days.

Do you disconnect computers?

We wrap and move computers and monitors. Your IT team should disconnect and reconnect network equipment.

How do you keep track of everything?

We use a labeling system by room and desk, and we place each item by your floor plan.

Do you move medical or dental offices?

Yes, for furniture, files and general equipment. Specialized equipment may need the maker's technicians.

How much does an office move cost?

It depends on the number of workstations, equipment and timing. We give a written estimate after we review the space.

Do you move filing cabinets full?

Small cabinets can often move full. We tell you which ones need to be emptied.

Can you move a retail shop?

Yes. We move fixtures, stock and furniture for shops.

Do you provide crates for files?

Ask us when you book. We can bring boxes and supplies for files and desks.

More about office moving

Packing Services FAQs

Can you pack just the kitchen?

Yes. Kitchen and fragile-only packing is one of our most popular options.

Do you supply boxes?

Yes. We bring boxes, paper, tape and wrap, and we can drop off supplies if you pack yourself.

When do you pack?

Usually the day before move day, or the same morning for smaller homes.

Will you unpack too?

Yes, if you want. We can unpack and take away the boxes and paper.

How much does packing cost?

It depends on how many rooms and how many fragile items. We estimate it when you call.

How do you pack dishes?

Dishes are wrapped and packed on edge in dish boxes with plenty of paper so they do not touch.

Do you pack TVs?

Yes. We wrap TVs and use TV boxes where needed.

Can you just pack fragile items?

Yes. Fragile-only packing is a popular option.

More about packing services

Piano Moving FAQs

Do you move baby grand pianos?

Yes. Ask us about your piano and we confirm the equipment and crew it needs.

Can you move a piano down stairs?

Yes. We plan the route and use a piano board and straps on stairs.

Will my piano need tuning?

Usually, yes. Pianos are best tuned a few weeks after a move once they settle.

Can you move just the piano?

Yes. We move pianos on their own or as part of a full move.

How much does piano moving cost?

It depends on the piano type, stairs and distance. We quote after you tell us about the piano and the route.

Do you move organs too?

Ask us about your instrument and we confirm what is needed.

What should I do before a piano move?

Close the lid and clear a path. We handle the rest.

Do you move pianos within the same house?

Yes. We move pianos between rooms and floors.

More about piano moving

Senior Moving FAQs

Can you work with family members out of town?

Yes. We can plan by phone with family and keep them updated.

Do you set up the new room?

Yes. We place furniture, set up the bed and hang pictures if you want.

Can you move only part of the household?

Yes. Many senior moves take only selected furniture. We help you plan what goes.

Do you work with assisted living communities?

Yes. We follow their move-in times and rules and coordinate elevator use.

How much does a senior move cost?

It depends on the size of the move and the help needed. We plan it with you and explain the price first.

Can you help with downsizing decisions?

We can move items you decide to keep and help you plan what fits the new space.

Do you move items to family members too?

Yes. We can deliver items to family homes as part of the move.

Can a family member be there instead?

Yes. Tell us who will meet the crew and we coordinate with them.

More about senior moving

Moving Labor FAQs

Do you load PODS and containers?

Yes. We load and strap containers so the load stays tight in transit.

Is there a minimum?

Ask us when you call. Labor-only jobs usually have a short minimum time.

Can you move furniture inside my house?

Yes. We move heavy furniture between rooms and floors.

Do you bring pads?

Yes. We bring pads and straps to protect your furniture in the truck or container.

How much does moving labor cost?

It is priced by the hour for the crew. We confirm the rate when you call.

Do you drive the rental truck?

Labor-only moves use your truck and you drive. Ask us about a full-service move if you want us to drive.

How many movers do I need?

Two movers suit most apartments, three or more suit larger homes. We help you choose.

Can you unload a truck I drove from out of town?

Yes. We unload and place furniture in your new Rochester home.

More about moving labor

Still have a question?

Book a visit and ask us on site. We'll explain every step of the job.

Call (585) 555-0183

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